Aaron Tang
Rating: 5 stars
Fantastic company to work with. They've been very professional, easy to deal with and responsive to small or big requests.
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Mark Gardner
Stephen Turner
Richard Mayo
Steve Richards
Frequently Asked Questions
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How does TransPacific Software’s expertise in jewellery eCommerce stand out from general web design agencies?
We only specialize in diamond and jewellery eCommerce and have been a top development firm in this niche for over 15 years. This deep, focused experience ensures we understand the fine details of selling high-value jewellery online better than agencies that work on a broad range of industries.
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Why is TransPacific Software’s pricing slightly higher than that of generic web design agencies?
Generic firms often struggle with the unique complexities of jewellery eCommerce—integrating thousands of diamonds, building custom product tools like “create-your- own-ring,” or handling intricate gemstone and metal attributes. Our higher pricing reflects our ability to tackle these challenges, delivering a more effective and profitable online store. Up to 30% of our projects involve reworking those mishandled by other agencies lacking expertise in the diamond and jewellery industry.
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What unique features can you deliver that set a jewellery website apart from standard online stores?
We implement solutions specifically designed for jewellery sales, such as advanced product customization tools, Diamond API integration, detailed filtering by gemstone characteristics, virtual try-ons, and secure handling of high-value transactions.
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What specific eCommerce platforms and technologies do you support, and can you customize solutions for my needs?
We work primarily with Shopify, WooCommerce, and Magento. We’ll learn about your brand’s goals, then tailor the right platform to fit your product range, business model, and target audience.
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What’s the onboarding process, timeline, and overall investment required to achieve my eCommerce goals?
We will start by discussing the project via email and provide a preliminary cost estimate. If that works for you, we can schedule a detailed call to explore further.
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How do you handle ongoing support, maintenance, and scaling as my jewellery brand grows?
We offer one year of complimentary support for all our projects to address any bugs or errors.
